The products will be delivered at the place indicated by the Customer. Freight paid in Peninsula for orders over € 400 + VAT.
The freights is calculated based on the weight of the order and the shipping area (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla).
In case of shipments to the Canary Islands, the price of transport includes only “customs clearance at origin”. In no case will be included the customs clearance at destination or the tariffs or Canarian tax, if any, which must be paid directly by the client upon receipt of the goods.
For shipments abroad, please send us an e-mail asking for an offer.
NOTE: The price of the transport of high volume merchandise is not calculated automatically, it will be sent the cost of it by e-mail with the order confirmation, the transport only includes taking it to the street level, nor the installation or assembly . For orders over 50Kg, the price of the transport will be provided with the confirmation of your order.
Claims for damages suffered during transportation:
– Indicate the incidence on the delivery note of the transport agency, whether it receives the packages in poor condition, or if the number of packages does not correspond to the delivery note.
– The delivery note is the proof of any incident in the state of the merchandise. The transport agency will not accept claims if the claim is not included in the delivery note.
– The incident must be communicated in writing to LABOPOLIS, within a maximum period of 24 hours.
Labopolis, will only take charge of postage if, by mistake, the material sent does not correspond to the material requested by the customer, in no case will be responsible for shipping if the Customer has requested the wrong material, and in that case, you will have to tell us so we can send it to our agency. We do not accept postage due by another agency that has not been previously confirmed by us.